The departments rights and responsibilities
The departments rights
We have the right to:
- make decisions about appropriate placement of its volunteers
- review volunteer performance according to organisational policies and procedures
- expect volunteers to perform the given tasks to the best of their ability, and to be prompt and reliable
- expect all volunteers to act with respect and courtesy towards all offenders, paid and voluntary staff
- set the parameters and guidelines of the volunteer work roles, and
- release a volunteer who is not appropriate for the volunteer work.
Our responsibilities
The department has a responsibility to:
- provide a clear outline of duties
- provide orientation and necessary training
- set clear lines of communication about complaints and conflict resolution procedures
- provide safe, healthy working conditions
- include volunteers in relevant decision making processes
- provide supervision and support
- provide emergency procedures guidelines, and
- provide required documentation relating to the volunteer work to be undertaken.